Koleos 2017 screen mirroring greyed out

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Just bought a demo model koleos 2017 model (manufactured Dec 2016) and struggling to get screen mirroring to work – option appears but is greyed out. Samsung s8 connects via Bluetooth and usb, myloweslife sound is fine for all apps but no screen mirroring. Have checked vin on the site and apparently rlink version is up to date. Would love to get android auto to work as it does in our other car. Any thoughts?

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Dear @pelsienin, there should be a problem with your connection to the system on your koleos 2017 model and between your handset, try to use allcast or googles’s cast app to establish the connection between the system of the car to your smartphone to make things work properly, if you are not sure how you can do that my lowes life, you can check out the instructions after installing the allcast application from the google play in itself.

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