Message Error: system not configured please connect diagnostic tool

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Hi folks,
I have a Megane 3 coupe TOMTOM spec (2011) and have had this message on my screen for over a month now! The radio still works, the  bluetooth is still trying to connect but I can’t see any settings even though it is all working….. in theory. That message is all the remains on the screen!

I’ve done all the updates. Changed the SD card. I finally brought it to a diagnostic done with Renault service and their solution is a new unit!
That wont be happening! Everything else in the car is fine! It’s very frustrating!

Has anyone had success in rectifying this issue?

Thanks!

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I am getting the same error. can anyone help me to fix this error?

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