My Roads app

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0

Hi,

I’ve read numerous guides (*) mentioning how My Roads need to be installed on the car through the R-Link store in order to connect the car to My Renault app. But I can’t find the APP in the store – neither online nor in the car. The guides often mention it should be thereby default. But its not.

Has this been discontinued? Not released in my country (Denmark)? Am I missing something?

Im driving a 2017 Megane IV GT. I recently updated the r-link2 to 2.2.19.300.

(*) http://gb.e-guide.renault.com/eng/R-LINK2/MY-RENAULT

Regards
Torin

Answered question

I have already got the “My Renault” app on the phone. It just doesn’t offer any link to the car as described in the guides:

“””

Linking your “MY Renault” account to your vehicle

To get the information described below concerning your vehicle using the “MY Renault” application, you must link the application with your vehicle. To do this, the “My Roads” application must be installed on your multimedia system. If your multimedia system does not have the “My Roads” application, you need to download it, install it then activate it via your multimedia system and the R-Link Store. For more information, please refer to the information on “Downloading and installing the “My Roads” application onto your multimedia system” in this section.

Note: the “My Roads” application is normally already installed on your multimedia system. If this is not the case, please refer to the information on “Downloading and installing the “My Roads” application onto your multimedia system” in this section.
“””

I’m missing the “My Roads” app described – on the r-link. It’s not in the R-LINK store.

Regards
Torin

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Hey sandpk. I will definitely try this service for my company. To be honest, I am not very experienced in modern technologies. Apart from the employee tracking application, I don’t use anything. But I want to fix this and hope their support team will help me. Thank you)

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