Samsung Galaxy S9 unable to connect to R-Link 2

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Hi. We have just bought a second hand Renault Kadjar, 2016 model. My iPhone has connected absolutely fine to the R Link 2 system but my wife’s Samsung galaxy S9 seems to only connect intermittently and won’t upload any contacts. It made me download the Aha Radio App but doesn’t prompt my wife to download anything. Seems to be very little help on the internet!

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