Sandero MediaNavEvolution 1.0.13.1 Bluetooh Sound Problem

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Hi, guys. I’ve recently bought a Renault Sandero 2020 with MediaNav Evolution 1.0.13.1. My smartphone is a Xiaomi Mi A2 Lite.

I have no problems to connect via bluetooth, but when i start listening to anything (spotify, youtube, whatsapp audio, etc.) the sound keeps crackling/sluttering. I saw the version of my smartphones bt was 4.2. I tried listening to my gf’s phone (an Iphone 8 Plus with 5.0 bluetooth version) and didn’t get any problems. Is there anything i can do to fix this sound problem? how do i know the bluetooth version of my car sound?

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When the headphones are used in the Hands Free headset mode, the sound from the Bluetooth headphones is poor.

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