Set clock Renault Clio 2017 R-Link media grayed out

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Bought second hand renault clio 2017 signature, rebooted media system and the clock remains greyed out, unable to reset, same with temperature.  No updates are required when I checked online using the VIN.

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I used the volume button on my phone but it did not increase the media volume. I then went to the settings –> sound –> media but I could not change the media volume from zero. ARES- ℙ 

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